{"id":5621,"date":"2023-07-27T14:32:26","date_gmt":"2023-07-27T14:32:26","guid":{"rendered":"https:\/\/www.veraclinic.net\/our-quality-standards\/"},"modified":"2025-08-07T14:33:56","modified_gmt":"2025-08-07T14:33:56","slug":"i-nostri-standard-qualitativi","status":"publish","type":"page","link":"https:\/\/www.veraclinic.net\/it\/i-nostri-standard-qualitativi\/","title":{"rendered":"I Nostri Standard Qualitativi"},"content":{"rendered":"<div class=\"gb-grid-wrapper gb-grid-wrapper-6232a014\">\n<div class=\"gb-grid-column gb-grid-column-141c614b\"><div class=\"gb-container gb-container-141c614b\">\n<div class=\"wp-block-post-date__modified-date wp-block-post-date\"><time datetime=\"2025-08-07T14:33:56+03:00\"><a href=\"https:\/\/www.veraclinic.net\/it\/i-nostri-standard-qualitativi\/\">7 Agosto 2025<\/a><\/time><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-sistema-di-gestione-per-la-qualita-iso-9001-2015\">Sistema di Gestione per La Qualit\u00e0 ISO 9001\/2015<\/h2>\n\n\n\n<p>Il sistema di gestione per la qualit\u00e0 ISO 9001\/2015 mira a evitare che i pazienti incappino in un servizio inappropriato. A questo scopo, il sistema di gestione per la qualit\u00e0 tiene le unit\u00e0 del servizio sotto costante controllo e minimizza i possibili errori. Il sistema ha l\u2019obiettivo di mantenere la soddisfazione del paziente al livello pi\u00f9 alto misurandosi e migliorandosi continuamente, e individuando cos\u00ec eventuali errori.<\/p>\n\n\n\n<p>Il sistema per la gestione della qualit\u00e0 ISO 9001\/2015, che ha come obiettivo l\u2019assoluta soddisfazione di pazienti e dipendenti, continua ad aggiungere valore ai nostri pazienti e ai nostri dipendenti integrandosi nell\u2019identit\u00e0 aziendale di Vera Clinic.<\/p>\n\n\n\n<p>L\u2019implementazione del sistema di gestione della qualit\u00e0 ISO 9001\/2015 \u00e8 prova che Vera Clinic ha un sistema di gestione qualitativo in accordo con gli standard internazionali; in altre parole, lavora secondo le norme internazionali.<\/p>\n\n\n\n<p>In seguito alla certificazione di accertamento del sistema di gestione per la qualit\u00e0 ISO 9001\/2015, ottenuta per la prima volta nell\u2019ottobre del 2020, Vera Clinic ha ottemperato pienamente ai requisiti richiesti ed \u00e8 stata insignita della certificazione del sistema di gestione per la qualit\u00e0 ISO 9001\/2015.<\/p>\n\n\n\n<p>Nelle verifiche condotte annualmente, non sono state individuate maggiori non conformit\u00e0.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-sistema-di-soddisfazione-del-cliente-iso-10002\">Sistema di Soddisfazione del Cliente ISO 10002<\/h2>\n\n\n\n<p>Mantenendo ai massimi standard la soddisfazione dei nostri pazienti e assicurando la risoluzione di eventuali reclami nei tempi giusti, col metodo giusto e con le persone giuste, il sistema ISO 10002 costituisce parte integrante del sistema di gestione per la qualit\u00e0 ISO 9001 del nostro ospedale.<\/p>\n\n\n\n<p>Il sistema stabilitosi ci permette di identificare trend, di eliminare le cause di eventuali reclami e di migliorare i servizi forniti dal nostro ospedale fornendo un approccio che risulti coerente con la gestione delle richieste dei pazienti.<\/p>\n\n\n\n<p>Il nostro ospedale, che ogni anno supera sistematicamente la verifica della certificazione internazionale, possiede il certificato del sistema di gestione per la soddisfazione del cliente ISO 10002.<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-df73ed07\"><div class=\"gb-container gb-container-df73ed07 contact-sticky\">\n\n<h4 class=\"gb-headline gb-headline-1c092c04 gb-headline-text\"><strong>Ottieni una consulenza gratuita<\/strong><\/h4>\n\n\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f148764-o1\" lang=\"it-IT\" dir=\"ltr\" data-wpcf7-id=\"148764\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/it\/wp-json\/wp\/v2\/pages\/5621#wpcf7-f148764-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Modulo di contatto\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"148764\" \/><input type=\"hidden\" name=\"_wpcf7_version\" 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aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n\t<\/p>\n\t<p><label> Numero di telefono (Whatsapp) <span class=\"wpcf7-form-control-wrap\" data-name=\"phonetext-588\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-phonetext wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-phonetext cs-form-field\" data-numberonly=\"true\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"phonetext-588\" \/><input type=\"hidden\" name=\"phonetext-588-country-code\" class=\"wpcf7-phonetext-country-code\" \/><\/span> <\/label>\n\t<\/p>\n\t<p><label> Messaggio <span class=\"wpcf7-form-control-wrap\" data-name=\"textarea-954\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea cs-form-field\" aria-invalid=\"false\" name=\"textarea-954\"><\/textarea><\/span> <\/label><br \/>\n\t<input class=\"wpcf7-form-control wpcf7-hidden\" id=\"whatsapp_uniqueid\" value=\"\" type=\"hidden\" 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